Last Updated: October 2025
At Casentra Global, we provide secure and timely shipping services for both domestic and international clients.
Processing & Dispatch
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All confirmed shipments are processed within 24–48 hours of payment.
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Tracking details will be shared once dispatch is complete.
Delivery Time
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Delivery timelines depend on destination, shipment size, and carrier availability.
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Estimated delivery will be mentioned at the time of booking.
Delays
Casentra Global will not be liable for delays caused by customs clearance, weather conditions, or third-party carriers.
Damaged Shipments
If you receive a damaged package:
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Report immediately to contact@casentraglobal.com.
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Provide photo evidence and shipment ID.
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We will initiate an investigation and issue replacements/refunds as applicable.
For assistance, call +91 84284 10555.
